Privacy Policy

LLC "QUARNUTS"

1. General Provisions

This Privacy Policy defines the procedure for processing personal data that LLC "QUARNUTS" (the "Company") receives from clients, partners, users of websites quarnuts.ua and quarnuts.com, mobile applications and other persons ("Users"). We strive to ensure the protection of personal data in accordance with Ukrainian law, including the Law of Ukraine "On Personal Data Protection".

2. Personal Data We Collect

  • Contact information: name, surname, phone number, email address.
  • Order information: purchase history, payment details (if needed).
  • Usage data: IP address, device information, cookies, behaviour on the website and in mobile applications.
  • Other information voluntarily provided by Users.

3. Purpose of Processing

  • Providing services and fulfilling contractual obligations;
  • Improving the quality of our services and customer support;
  • Providing technical support for proprietary software on corporate client resources;
  • Manufacturing automation devices;
  • Sending informational and marketing materials (with consent);
  • Compliance with Ukrainian legislation.

4. Data Storage and Protection

4.1. We store personal data only for the period necessary to achieve the purposes stated in this Policy, unless otherwise required by law.

4.2. Modern technical and organisational measures are used to protect personal data, including encryption, access restrictions and regular security audits.

4.3. Personal data is processed on servers located in European Union countries, which provide a high level of data protection.

5. Users Rights

  • Receive information about the processing of their personal data;
  • Request correction, deletion or restriction of processing of their data;
  • Withdraw consent to the processing of personal data;
  • File a complaint with the competent authorities in the event of a violation of their rights.

6. Disclosure to Third Parties

We do not transfer personal data to third parties without prior consent of Users, except in cases provided by law.

  • Fulfilling legal requirements of government authorities;
  • Providing services through partners (e.g. delivery or payment processing).

7. Cookies

Our website and mobile applications use cookies to ensure correct operation and improve user experience. You can change cookie settings in your browser or mobile application settings.

8. Changes to the Policy

We reserve the right to modify this Privacy Policy. The updated version will be available on our websites with the date of the last update.

9. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Last updated: December 23, 2024.